To ensure a smoother, more proactive and worry-free travel experience, Tan Son Nhat International Airport has strategically placed Information Counters throughout both the Domestic and International Terminals. These service points are designed to provide timely support and accurate information for all passengers during their time at the airport.
At our Information Counters, passengers can:
<ul>
<li>Check flight details including boarding gates, departure and arrival times</li>
<li>Ask for directions to essential facilities such as restrooms, lounges, and dining areas</li>
<li>Request special assistance when needed</li>
<li>Share feedback, report issues, or seek general guidance</li>
</ul>
OPERATING HOURS:
All Information Counters operate 24/7, ensuring support is always available whenever passengers need it.
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LOCATIONS OF INFORMATION COUNTERS
DOMESTIC TERMINAL
<ul>
<li>Hall A: Near check-in counters A and B</li>
<li>Hall B: Near check-in counters I and J</li>
<li>Arrival Hall: Near Gate A3</li>
</ul>
INTERNATIONAL TERMINAL
<ul>
<li>Arrival Hall</li>
<li>Opposite check-in counters C and D</li>
</ul>
All counters are clearly marked and easy to identify. Our staff are professionally trained, bilingual, and readily available to provide assistance with courtesy and care &ndash; ensuring every passenger receives accurate information and the support they need throughout their journey.
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